zz55 Responsible Gaming — Your safety is our priority
zz55 believes enjoyable gaming is only possible when it is played responsibly. We are always by your side with a 21+ age limit, deposit limits, and self-exclusion tools.
Our Protection Tools and Controls
zz55 gives you the ability to keep your gaming experience fully under your own control. Each tool below makes your responsible gaming journey easier.
Set Deposit Limits
You can set deposit limits on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. Increasing a limit is subject to a processing period, but reducing one is instant.
Time-Out Break
If you feel you need a temporary break, you can take a time-out of anywhere from 24 hours to 30 days. Your account will not be active during this period. Once the break ends, you can return normally.
Self-Exclusion
If you feel gaming is having a negative impact on your life, choose self-exclusion. Activating it will block access to your account for a set period — or permanently. Contact our support team.
Session Time Limit
Set a maximum time for each gaming session. Once the limit is reached, you will be automatically logged out and shown a warning. This makes it easier to stay focused and maintain wellbeing.
Loss Limit
You can decide in advance how much you are willing to lose within a given period. Once the limit is reached, play will stop automatically. This is highly effective for maintaining financial control.
Reality Check Reminders
Pop-up notifications at regular intervals will remind you how long you have been playing and how much you have spent. These reminders help you stay aware and in control.
Recognise the Signs of Problem Gaming
When gaming shifts from entertainment to a problem, certain signs appear. If you notice more than one of the signs below in yourself, you should act quickly. Remember — seeking help is a sign of strength, not weakness.
Important Message
Responsible gaming means knowing your limits. If you feel that you or someone close to you needs help, contact our 24/7 live chat support.
Spending beyond your budget
You are struggling to cover daily expenses or bills, and spending too much money on gaming.
Losing track of time
You cannot tell how long you have been playing; you are unable to give time to family, work, or studies.
Chasing losses
You keep playing to try to win back money you have lost, and you lose even more in this cycle.
Strain on relationships
You are lying to family or friends about your gaming, or withdrawing from them.
Emotional distress
You feel restless, irritable, or anxious when you cannot play, and you are unable to stop gaming.
How to Activate Self-Exclusion
You can activate self-exclusion on your account in just a few steps. You will not be judged for making this decision.
Log in to your account
Log in to zz55 and go to your profile settings. Find the "Responsible Gaming" option.
Choose an option
Time-out, self-exclusion, or deposit limit — choose the right option based on your needs.
Set the duration and limit
Decide how many days or what amount limit you want. Fill in all the details carefully.
Confirm
Confirm your choice. Self-exclusion will take effect immediately and you will receive a confirmation email.
Important information about self-exclusion
- Self-exclusion activates immediately.
- No promotional communications will be made during this period.
- It cannot be cancelled before the period ends.
- Permanent self-exclusion remains in effect forever.
Important information about deposit limits
- The minimum deposit limit is ৳300.
- Reducing a limit takes effect immediately.
- Increasing a limit requires a 7-day waiting period.
- Support is available at any time.
Our Commitment to Responsible Gaming
zz55 is not just a gaming platform — we are committed to the wellbeing and safety of every player. The principles of responsible gaming are at the core of our business culture.
- Your information is kept secure using SSL encryption and advanced security technology.
- A strict age verification process ensures that only people aged 21+ can play.
- If harmful gaming patterns are detected, our team will reach out to you.
- 24/7 live chat support in Bengali for immediate help with any issue.
- All games are regularly audited to ensure fair play.
- Advanced parental controls to keep minors away from gaming.
Need help?
If you have a gaming problem or need assistance, our specialist support team is always ready.
24/7 Live Chat
Immediate support in Bengali, any time.
Email Support
[email protected] — confidential assistance.
Privacy Guarantee
All your information will be kept completely confidential.
Tips for Healthy and Enjoyable Gaming
Responsible gaming does not mean giving up gaming. It means playing mindfully to make the enjoyment last longer.
Set a budget first
Before you start playing, decide how much you are willing to spend. Stay within that limit — do not try to recover it if you lose.
Set a time limit
Decide on a time limit for your gaming session in advance. Set an alarm and take a break when the set time is up.
Play for entertainment
Do not think of gaming as a way to earn money. It is an entertainment activity — treat any winnings as a bonus.
Take regular breaks
Take a break of at least 10 to 15 minutes every hour. Get up, drink some water, take a walk — you will feel refreshed.
Do not play with borrowed money
Never play with borrowed or loaned money. Only use funds whose loss will not affect your daily life.
Let your family know
Talk openly with the people close to you about your gaming habits. They can help you stay mindful.
Common Questions About Responsible Gaming
Answers to frequently asked questions about responsible gaming are provided here.
Play safely, enjoy yourself
Use responsible gaming tools to enjoy the best gaming experience at zz55. We are always by your side.
For ages 21+. Play responsibly.